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Dog Waving Paw

FAQS

You’ve Got Questions. We’ve Got Answers.

  • What services does your business offer?
    We offer Daycare, Grooming, and Boarding. Our primary business is our Daycare program and even with boarding, your dog participates in the Day Care. GP Bark Park's Dog Daycare program offers both half-day and full-day options for dogs. Our services include supervised playtime in our secure outdoor play area, fun activities to keep the dogs engaged, basic training exercises, and healthy meals provided at appropriate intervals. We believe in providing a safe and enjoyable environment for dogs to socialize, exercise, and learn while in our care. Our staff are trained and dedicated to ensuring that each dog receives personalized attention and care during their time at GP Bark Park.
  • What are the operating hours of your business?
    Our main operating hours are Monday to Friday 7:30 am to 6:00 pm. Please see details on boarding for other times.
  • What should I bring for my pet's stay at your facility?
    This will be different for both Day Care and Boarding. For day care, please ensure to bring food, medications, and anything that will make your dog feel safe. Ensure your pet is up-to-date on vaccinations, and feel free to include any special instructions for their care.
  • How does Bark Park ensure the safety of the dogs in its care
    The safety of every pet is our top priority at GP Bark Park. Our trained staff, including certified animal care professionals, are in place to monitor and maintain a secure environment for all the dogs in our care. In addition to our well-trained team, veterinary protocols are also integral to our safety measures, ensuring that all dogs are healthy and well-cared for during their stay. We also have additional safety measures in place, including surveillance cameras in all play areas, secure fencing, and separate play areas for different sizes and temperaments of dogs. This allows us to provide a secure and enjoyable environment for every dog at GP Bark Park.
  • Is GP Bark Park a licensed, accredited, and insured business?
    Yes, we are licensed, accredited, and insured. Our business complies with all relevant regulations and standards to ensure the well-being of your pets. We are committed to providing a safe and secure environment for your furry companions. Our team is trained and experienced in handling and caring for dogs, and we prioritize their health, safety, and happiness. When you leave your pet with us, you can have peace of mind knowing that they are in good hands.
  • What happens if there is an emergency involving my dog while they are at GP Bark Park
    In case of emergencies, our staff is trained to handle various situations, including contacting emergency services, notifying owners immediately, and administering basic first aid if needed. We also maintain a close relationship with local veterinary clinics and animal hospitals for immediate assistance. The safety and well-being of the dogs in our care are our top priority, and we have protocols in place to ensure that any emergency is handled with the utmost care and urgency.
  • Can I tour your facility before booking services?
    Absolutely! We encourage pet owners to schedule a tour of our facility to see the environment where their pets will be staying. Please [call/email] us to arrange a convenient time for your visit.
  • How is GP Bark Park different from a traditional kennel
    At GP Bark Park, we take a unique approach to dog boarding and daycare. Unlike a traditional kennel, we provide an open play experience for our furry guests. Our facility is designed to allow dogs to interact and play together in a safe and supervised environment. We believe that dogs thrive in a pack setting and benefit from socialization with other dogs. This means that instead of spending most of their time in individual kennels, our guests have the opportunity to socialize, exercise, and have fun with their fellow furry friends. Our approach is centered around the well-being and happiness of the dogs in our care, and we strive to create a fun and enriching environment for them to enjoy while their owners are away.
  • What are the requirements for my dog to attend GP Bark Park?
    Every pooch must first complete the Meet ‘N Greet so we can see how they interact with other fur-iends and our Pack Leaders. They must be over ten weeks old, and be current on their vaccinations (Rabies, Bordetella, and DHLPP (Distemper, Hepatitis, Leptospirosis, Parvovirus, Parainfluenza). This ensures the safety and well-being of all the dogs in our care and helps create a fun and healthy environment for everyone. We take the health and happiness of our canine guests seriously and these requirements are in place to provide the best experience for all dogs at GP Bark Park.
  • Do you turn away dogs based on their breed?
    Bark Park welcomes all dogs based on their behavior and assessment at the initial Meet ‘N Greet. However, occasionally City/Town By-Laws or Insurance Policies may prevent us from accepting a particular breed. We will always help in anyway we can and we encourage you to talk to us! If you have any concerns or questions, please speak with one of our Pack Leaders.
  • Can you provide my dog his/her medications? Is there a charge?
    Our Pack Leaders are happy to provide your dog's medications at no extra charge. However, for your pet's safety, medication must be in the original bottle and the prescription must be current. We understand the importance of your pet's health and will ensure they receive the necessary medications as instructed by their veterinarian. Your pet's well-being is our top priority, and we strive to provide the best care possible during their stay at GP Bark Park.
  • My pet has a special diet. Can their needs be accommodated at GP Bark Park?
    At GP Bark Park, we understand that each pet has unique dietary requirements. We are dedicated to accommodating special diets and ensuring that every pet's needs are met. Our trained staff is experienced in handling various dietary restrictions, including allergies, special feeding schedules, and specific food preferences. We encourage pet owners to provide detailed information about their pet's diet when making a reservation, so we can ensure that their needs are carefully met during their stay with us. Additionally, we offer flexible feeding schedules and can work with pet owners to provide the appropriate food and treats that align with their pet's special diet. Our priority is to provide a safe, comfortable, and nourishing environment for all pets in our care.
  • How do you ensure the safety and well-being of the dogs at GP Bark Park?
    At GP Bark Park, we prioritize the safety and well-being of every dog in our care. To accomplish this, we use a third-party app that is specific for dog breeders, kennels, daycares, and overnight stays. This app allows us to track each dog, ensure vaccines are up to date, and more. Through this system, we can keep detailed records of each dog's health and behavior, ensuring that all necessary precautions are taken to maintain a safe and healthy environment. Additionally, we ask all clients to visit our Furry Login page, create a profile for their dog, and get started by providing us with all the essential information. This allows us to tailor our services to each individual dog's needs, ensuring a personalized and secure experience for every furry friend at GP Bark Park.
  • Can I request not to have photos or videos taken of my pet while they are staying at Bark Park?
    Yes, you can certainly request not to have photos or videos taken of your pet while they are staying at Bark Park. As stated in our Photography/Video Release, we typically request permission to take photos or videos of pets during their stay for promotional or informational purposes unless the owner specifies otherwise. We completely respect the privacy and preferences of our clients and their pets and will honor any requests to abstain from photographing or filming your beloved furry friend. Simply let our staff know about your preference, and we will ensure that no photos or videos are taken of your pet during their stay at Bark Park. Your pet's comfort and happiness are our top priorities, and we strive to create a safe and enjoyable environment for all our visitors. Thank you for entrusting us with the care of your pet!
  • What is a Meet and Greet, and why is it necessary?
    A Meet and Greet is a scheduled appointment where you and your dog visit our facility to meet our team and explore our daycare environment. It allows us to assess your dog's behavior, ensure they are comfortable in our space, and determine if they will be a good fit for our daycare program.
  • How do I schedule a Meet and Greet?
    We ask that you use our Furry Friend Login and make an account, giving us all details for your pet. You can then schedule your meet and greet. Scheduling a Meet and Greet is easy! You can also give us a call, send us a message through our website to schedule your appointment online. We'll work with you to find a convenient time for your visit.
  • What should I expect during the Meet and Greet?
    During the Meet and Greet, you'll have the opportunity to tour our facility, meet our Pack Leaders, and ask any questions you may have about our daycare program. We'll also introduce your dog to our environment and assess their behavior to ensure they will feel comfortable and safe in our care.
  • Do I need to bring anything to the Meet and Greet?
    We ask that you bring your dog's vaccination records, as we require all dogs to be up-to-date on vaccinations before joining our daycare program. Additionally, please bring any necessary medications or special instructions for your dog's care.
  • Can I stay with my dog during the Meet and Greet?
    While we understand that meeting new people and environments can be overwhelming for some dogs, we encourage owners to stay with their dogs during the initial introduction. Our team will be there to guide you through the process and answer any questions you may have.
  • How long does the Meet and Greet typically last?
    The Meet and Greet usually lasts around 30 minutes to an hour, depending on your dog's comfort level and the extent of your questions or concerns. We want to ensure that both you and your dog feel confident and comfortable with our daycare program before making any commitments.
  • Is there a fee for the Meet and Greet?
    No, there is no fee for the Meet and Greet. It's our opportunity to get to know you and your dog better and ensure that we can provide the best possible care for your furry friend.
  • What happens after the Meet and Greet?
    After the Meet and Greet, we'll discuss next steps with you, including enrollment options and scheduling your dog's first day of daycare. We'll also provide you with a welcome packet containing important information about our facility, policies, and procedures.
  • Does Bark Park offer a trial day for new dogs?
    Yes, at Bark Park, we understand that taking your dog to a new daycare environment can be a big decision. That's why we offer a trial day for new attendees. This allows us to assess your dog's comfort and compatibility with the daycare environment before committing to a full schedule. During the trial day, we will introduce your dog to our facility, staff, and other dogs in a controlled and supervised environment. This ensures that both you and your dog feel comfortable and confident in our care before making a long-term commitment. If you have any specific concerns or requests for the trial day, feel free to discuss them with our staff when scheduling the visit.
  • How do I schedule and confirm my dog's visit to GP Bark Park?
    After selecting the days you want in the calendar, the information will be sent to us and you will receive a reservation email and/or text confirming your chosen time. At GP Bark Park, we understand the importance of providing a reliable and convenient scheduling process for our clients. Our reservation system ensures that you can easily secure your dog's visit to our facility, giving you peace of mind and confidence in our services.
  • What should I do if I arrive for my dog's daycare or boarding appointment at Bark Park and there are already dogs in the waiting room
    We ask that when you book your appointment at GP Bark Park, you provide us with your expected arrival time. This helps us manage the flow of dogs coming in and out of our facility to avoid crowding our waiting room. If you do happen to arrive and see that there are already dogs in the waiting room, we kindly ask that you wait outside until the owner of the dog currently in the room has left. We appreciate your understanding and cooperation in helping us ensure a safe and comfortable environment for all the dogs in our care. Thank you for being mindful of our policies and for helping us maintain a positive experience for everyone at GP Bark Park.
  • How do I book in?
    Go to our Furry Friend Login. This is our 3rd party Software that lets us manage our site, your pups, keep track of everything we need and our waivers and forms are stored. Create a login and then click here to set up and start booking in the days you want. You must always start with the MEET AND GREET. Once that is done and we have approved your dog attending, you can go ahead and start booking days.
  • What is your current pricing?
    We offer Half Rates and Day Rates for Pets. Our current rates are Half Day: 22.00 and Full Day: 28.00
  • Is there a discount for multiple dogs?
    Yes! Currently we have prices for Two Tail Waggers and three Treat Eaters: (2) Half Days- 40.00 (3) Half Days- 58.00 (2) Full Days- 46.00 (3) Full Days- 58.00
  • Do you offer Punch Passes or Subscriptions?
    We do. We have volume packs, punch passes, and subscription's.
  • Do my Punch-passes or Subscriptions Expire?
    Yes. You have 60 days to use the Punch-passes, Specials, or Subscriptions. There are no refunds.
  • What are the rules for pets attending daycare?
    Vaccination Requirements: All pets must be up-to-date on vaccinations. This includes (Rabies, Bordetella, and DHLPP (Distemper, Hepatitis, Leptospirosis, Parvovirus, Parainfluenza) ). Health Check: Pets should be in good health. We reserve the right to refuse service to any pet showing signs of illness. Flea and Tick Prevention: All pets must be on a veterinarian-approved flea and tick prevention program. Deworming: We strongly encourage de-worming medications regularly. Spaying/Neutering: We encourage all pets to be spayed and neutered to attend, as it is a free play facility, it is impossible for us to maintain a "NO GO" zone, between the females and males and we do not have the ability to ensure that this is something that can be done. We ask for all who bring their pets ensure that they have spayed/ neutered appropriately for the age. Behavioral Assessment: Every pet undergoes a behavioral assessment during the Meet 'N Greet to ensure compatibility with our open pack play environment. Meet and Greet: A Meet 'N Greet session is mandatory before enrolling in daycare to ensure both pets and owners are comfortable. Reservations: To secure a spot in daycare, reservations are recommended, especially during peak times. Cancellation Policy: Please adhere to our cancellation policy, providing sufficient notice if you need to cancel or reschedule. Pick-up and Drop-off Times: Pets should be dropped off and picked up during our operating hours. Late pick-ups may incur additional fees. Identification: All pets should wear a proper identification tag with current contact information. Personal Items: We encourage you to bring comfort items for your pet, but we cannot be responsible for any loss or damage to personal belongings. Emergency Contacts: Provide updated emergency contact information, including your veterinarian's details. Health Records: Maintain accurate and up-to-date health records for your pet, including vaccination history. Aggressive Behavior: Pets displaying aggressive behavior may be asked to leave for the safety of other pets and staff. Cleanliness: Please ensure your pet is clean and well-groomed when arriving at daycare. Medications: If your pet requires medication during the day, provide clear instructions and the necessary medication. Communication: Keep us informed about any changes in your pet's health, behavior, or contact information.
  • What are the feeding instructions for my dog while they are staying at GP Bark Park?
    At GP Bark Park, we understand the importance of maintaining your dog's regular feeding schedule and dietary restrictions. When you bring your dog to stay with us, please provide us with their feeding schedule, including specific meal times and portion sizes. If your dog has any dietary restrictions or requires special instructions regarding meals, such as the inclusion of certain supplements or medications, please communicate this to our staff upon arrival. We are committed to ensuring that your dog receives the proper nourishment and care while staying with us, and we will follow your instructions diligently to maintain their health and well-being. Thank you for entrusting your pup to GP Bark Park!
  • How does Bark Park accommodate pets with special needs or require additional attention?
    At Bark Park, we understand that every pet is unique and may have special needs or require extra attention. We are dedicated to providing individualized care tailored to meet the needs of each pet. When you make a reservation with us, we ask that you provide us with detailed information about your pet's special needs, including any medical conditions, behavioral quirks, or specific care instructions. This can include dietary restrictions, medication schedules, anxiety triggers, or physical limitations. Our experienced staff will use this information to ensure that your pet receives the appropriate accommodations, such as separate feeding areas, specialized exercise routines, medication administration, or additional supervision. We are committed to maintaining a safe, comfortable, and enriching environment for all pets in our care, including those with special needs. If you have any concerns or specific requirements for your pet, please do not hesitate to discuss them with our team so that we can tailor our services to meet your pet's individual needs.
  • How does GP Bark Park handle medical emergencies for the pets in its care?
    In the event of a medical emergency, GP Bark Park seeks immediate veterinary care for your pet to ensure their health and well-being. As part of our protocol, we request your authorization for emergency medical care to be administered. This allows us to act swiftly and decisively in situations where your pet's health is at risk. Our top priority is the safety and welfare of the pets in our care, and we are committed to providing the necessary medical attention should the need arise. We understand the importance of timely and expert medical care, and we work with trusted veterinary professionals to ensure the best possible outcome for your pet. This authorization process is a crucial part of our commitment to the well-being of the animals entrusted to us at GP Bark Park.
  • How do you prefer to communicate with pet owners regarding updates and scheduling at Bark Park?
    At GP Bark Park, we understand the importance of staying connected with pet owners while their furry friends are in our care. We are not answering calls/ and texts about how your pet is doing, as we are actively engaged with your dogs. We prefer to communicate via text messages for quick updates and scheduling reminders. For more detailed information or inquiries, we are happy to communicate through phone calls or emails as well. We strive to provide regular, timely updates to pet owners, including daily photos and activity reports, so they can have peace of mind while their pets are with us.
  • What is GP Bark Park's protocol for notifying pet owners of any incidents or notable behaviors during their pet's stay?
    At GP Bark Park, the safety and well-being of every pet are our top priorities. In the event of any incidents or notable behaviors during your pet's stay, our team has a protocol in place to promptly notify the pet owners. We believe in transparency and open communication, so we will inform you of any incidents, such as minor injuries or noteworthy behaviors, as soon as they occur. Our staff will provide detailed incident reports, including the nature of the incident, any necessary actions taken, and recommendations for follow-up care if applicable. We understand the importance of staying informed about your pet's well-being, and we are committed to keeping you updated throughout your pet's stay at GP Bark Park. Please note that there are some cases where aggressive behaviour, fights or other will result in immediate contact to the owners, and that your fur-friend is unable to return to our facility. We're an open play facility and we do our best to put dogs and personalities together but all the dogs have to be able to get along.
  • How does GP Bark Park ensure the safety and comfort of all pets in the facility?
    At GP Bark Park, we prioritize the safety and comfort of all pets in our facility. We emphasize the importance of respecting other pets' personal space and ensure that aggressive behavior is reported immediately. Our trained staff closely monitors interactions between pets to prevent any conflicts, and we have separate play areas for pets that may need a little more space. Additionally, we require all pets to be up to date on vaccinations to ensure a healthy environment for everyone. Your pet's safety and well-being are our top priority, and we work hard to create a positive and enjoyable experience for all our furry guests.
  • What are the clean-up responsibilities for pet owners at Bark Park during pick-up and drop-off times
    At GP Bark Park, we take the safety and cleanliness of our facility seriously. Pet owners are required to clean up after their pets during pick-up and drop-off times. This includes promptly disposing of any waste in the designated bins provided by the facility. We believe in maintaining a clean and enjoyable environment for all pets and their owners, and we appreciate your cooperation in upholding this standard. Thank you for helping us keep Bark Park a clean and welcoming space for everyone.
  • How does GP Bark Park ensure that dogs do not mark inside the building?
    At GP Bark Park, we take pride in providing a clean and sanitary environment for all our visiting dogs. To prevent marking inside the building, we have implemented a strict protocol for potty breaks and indoor monitoring. Our staff takes dogs outside regularly for bathroom breaks, and we encourage owners to inform us of their pet's bathroom habits. Additionally, we use positive reinforcement training methods to discourage marking behaviors indoors. Our facility is also equipped with easy-to-clean materials and surfaces to maintain a hygienic environment. Ultimately, our goal is to create a comfortable and stress-free experience for the dogs and their owners while ensuring the cleanliness of our indoor space. Please note on rare occurrences we will be required to have your dog wear a diaper. We will always let you know if this is required.
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